FAQ

What currency are the prices on the website?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days processing time for your order to be shipped. Average shipping times are 15-21 days.Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days please email us at ownedbyyaya@gmail.com.

I have entered an incorrect address what do I do now?
If you have misspelled  or auto filled in an incorrect address, simply reply to your order confirmation  email and confirm. If the  address given is wrong kindly notify us via email at ownedbyyaya@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission. 

How long does shipping take?
Shipping times vary as we do ship worldwide. The average shipping time is 15-25 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you! Please send us an email at ownedbyyaya@gmail.com and we will be happy to assist you in any way we can.